Employee (m/f/d) in Field Service

Location
Freiburg
Department
Production
Career level
Professionally experienced
Start
Workload
Full-time
Type of employment
Permanent position
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Your Tasks:

  • Preparation and organization of assembly assignments including clarification of orders, provision of spare parts and tools, as well as planning of travel activities
  • Execution of assembly, commissioning, maintenance, repair, and modification assignments on machines, systems, and molds
  • Preparation of technical documentation, operating instructions, and training materials
  • Conducting training for customers as well as internal training sessions
  • Telephone and written analysis and clarification of malfunctions in machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consulting for the optimization of machine processes

The Right Requirements Are:

  • Completed apprenticeship as a Mechatronics Technician, Industrial Mechanic, Tool Mechanic, or a comparable technical qualification
  • Very good German and English skills, both written and spoken; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and high solution-orientation when dealing with technical issues
  • Independent, structured working style as well as high self-motivation
  • Teamwork skills and strong communication abilities
  • Proficient use of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid driver's license for category B
  • Solid electrical engineering knowledge or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by collective agreements, we offer attractive remuneration and special payments
  • We advise and support you financially with your retirement provision
  • Corporate benefits enable discounts, for instance on holiday bookings, fashion, and furnishings

Career, Family & Personal Health in Harmony:

  • Flexible work models and mobile working facilitate the balance between career and private life
  • Individual work models in full-time and part-time suit your current phase of life
  • We support the balance between family and career by easing the re-entry after parental leave
  • Sabbaticals allow for a career break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workstations and fruit baskets provide the right balance at work
  • Employees have the opportunity to access company social counseling – whether to support during personal crises and stressful situations or to strengthen individual resilience
  • Company celebrations and events such as summer parties and Christmas parties foster team spirit and ensure plenty of fun
  • Holiday camps for employees’ children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to advance your career and move up
  • We support you in expanding your language skills through targeted language courses

We look forward to receiving your application!

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