Employee (m/f/d) in Field Service

Location
Freiburg
Department
Production
Career level
Professionally experienced
Start
Workload
Full-time
Type of employment
Permanent position
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Your Tasks:

  • Preparation and organization of assembly assignments including order clarification, provision of spare parts and tools, as well as planning of travel activities
  • Execution of assembly, commissioning, maintenance, repair, and modification assignments on machines, systems, and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal trainings
  • Telephone and written analysis and resolution of malfunctions on machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal specialist departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consulting on the optimization of machine processes

The Suitable Requirements Are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, toolmaker, or a comparable technical qualification
  • Excellent German and English skills, both spoken and written; knowledge of Spanish or other languages is an advantage
  • Strong customer focus and high solution orientation when dealing with technical issues
  • Independent, structured work approach as well as high self-motivation
  • Team spirit and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel extensively both nationally and internationally (up to 70%)
  • Valid Class B driver's license
  • Sound electrical engineering knowledge or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many Good Reasons for ZAHORANSKY!

Finance and Security:

  • As a company bound by collective agreements, we offer attractive compensation and special payments with a 35h workweek
  • We advise and support you financially with your retirement provision
  • Corporate benefits provide discounts, for example on vacation bookings, fashion, and furnishings

Work, Family & Personal Health in Harmony:

  • Flexible work models and remote working facilitate the balance between career and private life
  • Individual work models in full-time and part-time suit your current stage of life
  • We support the balance of family and career by facilitating the return to work after parental leave
  • Sabbaticals offer a career break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workspaces and fruit baskets ensure the right balance at work
  • Employees have the option to use the company's social counseling services – whether to support them in personal crises and stressful situations or to strengthen individual resilience
  • Company parties and events such as summer party and Christmas party strengthen team spirit and ensure plenty of fun
  • Holiday camps for employees' children relieve working parents during school breaks and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop professionally and advance
  • We support you in enhancing your language skills through targeted language courses

We look forward to receiving your application!

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