Employee (m/f/d) in Field Service

Location
Freiburg
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your tasks:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, and planning of travel activities
  • Execution of installation, commissioning, maintenance, repair, and conversion assignments on machines, systems, and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal trainings
  • Telephone and written analysis and resolution of malfunctions in machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal departments and external product specialists
  • Support of Global Service/Sales through technical expertise
  • Customer and internal consulting to optimize machine processes

The suitable requirements are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
  • Very good German and English skills, both written and oral; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and high solution orientation when dealing with technical issues
  • Independent, structured working style as well as high self-motivation
  • Team spirit and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid driver's license class B
  • Solid electrical engineering knowledge or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and security:

  • As a company bound by collective agreements, we offer attractive compensation and special payments
  • We advise and support you financially with your retirement provision
  • Corporate benefits enable discounts, for example on holiday bookings, fashion, and furnishings

Career, family & personal health in balance:

  • Flexible working models and remote work make balancing career and private life easier
  • Individual working models in full- and part-time suit your current life phase
  • We support the balance of family & career by facilitating re-entry after parental leave
  • Sabbaticals enable a career break
  • With sporting events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets ensure the right balance at work
  • Employees have the opportunity to take advantage of company social counseling – whether for support in personal crises and stress situations or to strengthen individual resilience
  • Company celebrations and events such as summer parties and Christmas parties strengthen team spirit and provide plenty of fun
  • Holiday camps for employees' children relieve working parents during school holidays and offer exciting experiences

We look forward to receiving your application!

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