Your Tasks:
- Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, as well as planning travel activities
- Execution of installation, commissioning, maintenance, repair, and conversion assignments on machines, systems, and molds
- Creation of technical documentation, operating instructions, and training materials
- Conducting training sessions for customers as well as internal training courses
- Telephone and written analysis and troubleshooting of malfunctions on machines, systems, and molds
- Recording, processing, and documentation of customer inquiries
- Technical coordination in collaboration with internal departments and external product specialists
- Support of Global Service/Sales through technical expertise
- Customer and internal consulting for optimizing machine processes
The appropriate qualifications are:
- Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
- Very good German and English language skills, both oral and written; knowledge of Spanish or other languages is an advantage
- Strong customer orientation and high solution focus in dealing with technical issues
- Independent, structured work style and high self-motivation
- Ability to work in a team and strong communication skills
- Proficient in MS Office
- High willingness to travel nationally and internationally (up to 70%)
- Valid Class B driving license
- Solid electrical engineering knowledge or corresponding authorizations
- Confident, friendly, and professional demeanor in direct customer contact
Many good reasons for ZAHORANSKY!
Finance and Security:
- As a company bound by collective agreements, we offer attractive compensation and special payments for a 35-hour workweek
- We advise and support you financially with your retirement planning
- Corporate benefits provide discounts, for example on vacation bookings, fashion, and home furnishings
Career, Family & Personal Health in Harmony:
- Flexible work models and remote working make it easier to balance career and personal life
- Individual full- and part-time work arrangements suit your current life phase
- We support the reconciliation of family and career by facilitating the return to work after parental leave
- Sabbaticals allow for a professional break
- We keep you active with sports events or JobRad subsidies
- Ergonomically designed workplaces and fruit baskets ensure the right balance at work
- Employees have the option to use company social counseling – whether to support them in personal crises or stressful situations, or to strengthen individual resilience
- Company parties and events such as summer festivals and Christmas parties strengthen team spirit and provide lots of fun
- Vacation programs for employees' children relieve working parents during school holidays and offer exciting experiences
Personal and Professional Development:
- We offer you the opportunity to develop professionally and advance your career
- We support you in enhancing your language skills through targeted language courses
We look forward to receiving your application!