Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your Tasks:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools as well as planning of travel activities
  • Execution of installation, commissioning, maintenance, repair, and modification operations on machines, systems and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal training
  • Telephone and written analysis and resolution of malfunctions in machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal specialist departments and external product specialists
  • Support for Global Service/Sales through technical expertise
  • Customer and internal consulting for the optimization of machine processes

The Suitable Requirements are:

  • Completed Apprenticeship as a Mechatronics Technician, Industrial Mechanic, Tool Mechanic or a comparable technical qualification
  • Very good German and English skills in spoken and written; knowledge of Spanish or other languages is advantageous
  • Strong customer orientation and high solution orientation when dealing with technical issues
  • Independent, structured work style and high self-motivation
  • Ability to work in a team and strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid driver's license of class B
  • Solid electrical engineering knowledge and/or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by collective agreements, we offer attractive compensation and special payments for a 35-hour week
  • We advise and support you financially with your retirement provision
  • Corporate benefits offer discounts, for example for vacation bookings, fashion, and furnishings

Career, Family & Personal Health in Harmony:

  • Flexible work models and mobile working ease the balance between career and private life
  • Individual work models in full- and part-time suit your current life phase
  • We support the balance of family and career by facilitating re-entry after parental leave
  • Sabbaticals allow for a professional break
  • We keep you active with sporting events or JobRad subsidies
  • Ergonomically designed workspaces and fruit baskets provide the right balance at work
  • Employees have the option to use company social counseling – whether for support in personal crises and stress situations or to strengthen individual resilience
  • Company parties and events such as summer and Christmas parties strengthen team spirit and ensure plenty of fun
  • Holiday trips for employees' children relieve working parents during school breaks and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop professionally and advance
  • We support you in expanding your language skills through targeted language courses

We look forward to your application!

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