Your Tasks:
- Preparation and organization of installation assignments including order clarification, provision of spare parts and tools as well as planning of travel activities
- Execution of installation, commissioning, maintenance, repair, and modification operations on machines, systems and molds
- Creation of technical documentation, operating instructions, and training materials
- Conducting training sessions for customers as well as internal training
- Telephone and written analysis and resolution of malfunctions in machines, systems, and molds
- Recording, processing, and documentation of customer inquiries
- Technical coordination in collaboration with internal specialist departments and external product specialists
- Support for Global Service/Sales through technical expertise
- Customer and internal consulting for the optimization of machine processes
The Suitable Requirements are:
- Completed Apprenticeship as a Mechatronics Technician, Industrial Mechanic, Tool Mechanic or a comparable technical qualification
- Very good German and English skills in spoken and written; knowledge of Spanish or other languages is advantageous
- Strong customer orientation and high solution orientation when dealing with technical issues
- Independent, structured work style and high self-motivation
- Ability to work in a team and strong communication skills
- Confident handling of MS Office
- High willingness to travel nationally and internationally (up to 70%)
- Valid driver's license of class B
- Solid electrical engineering knowledge and/or corresponding authorizations
- Confident, friendly, and professional demeanor in direct customer contact
Many good reasons for ZAHORANSKY!
Finances and Security:
- As a company bound by collective agreements, we offer attractive compensation and special payments for a 35-hour week
- We advise and support you financially with your retirement provision
- Corporate benefits offer discounts, for example for vacation bookings, fashion, and furnishings
Career, Family & Personal Health in Harmony:
- Flexible work models and mobile working ease the balance between career and private life
- Individual work models in full- and part-time suit your current life phase
- We support the balance of family and career by facilitating re-entry after parental leave
- Sabbaticals allow for a professional break
- We keep you active with sporting events or JobRad subsidies
- Ergonomically designed workspaces and fruit baskets provide the right balance at work
- Employees have the option to use company social counseling – whether for support in personal crises and stress situations or to strengthen individual resilience
- Company parties and events such as summer and Christmas parties strengthen team spirit and ensure plenty of fun
- Holiday trips for employees' children relieve working parents during school breaks and offer exciting experiences
Personal and Professional Development:
- We offer you the opportunity to develop professionally and advance
- We support you in expanding your language skills through targeted language courses
We look forward to your application!