Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your Tasks:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, as well as planning of travel activities
  • Execution of installation, commissioning, maintenance, repair, and conversion assignments on machines, systems, and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal training
  • Telephone and written analysis and resolution of malfunctions in machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal specialist departments and external product specialists
  • Supporting Global Service/Sales with technical expertise
  • Customer and internal consulting for the optimization of machine processes

The suitable prerequisites are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
  • Very good written and spoken German and English; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and high solution orientation when dealing with technical issues
  • Independent, structured working style as well as high self-motivation
  • Team player with strong communication skills
  • Confident handling of MS Office
  • High willingness to travel nationally and internationally (up to 70%)
  • Valid Category B driver’s license
  • Solid electrical engineering knowledge or corresponding authorizations
  • Confident, friendly, and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by collective agreements, we offer attractive remuneration and special payments with a 35-hour work week
  • We advise and support you financially with your retirement provision
  • Corporate Benefits provide discounts, for example, on holiday bookings, fashion, and furnishing

Career, Family & Personal Health in Harmony:

  • Flexible working models and mobile work facilitate the balance of career and private life
  • Individual full-time and part-time working models suit your current stage of life
  • We support the compatibility of family and career by facilitating the return to work after parental leave
  • Sabbaticals offer a professional break
  • With sports events or JobRad subsidies, we keep you active
  • Ergonomically designed workplaces and fruit baskets ensure the right balance at work
  • Employees have the opportunity to use the company's social counseling – whether to support personal crisis and stress situations or to strengthen individual resilience
  • Company celebrations and events such as summer festivals and Christmas parties strengthen team spirit and provide plenty of fun
  • Holiday programs for employees' children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop professionally and advance
  • We support you in improving your language skills through targeted language courses

We look forward to receiving your application!

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