Employee (m/f/d) in Field Service

Location
Todtnau
Department
Production
Career level
Professionally experienced
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Workload
Full-time
Type of employment
Permanent position
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Your tasks:

  • Preparation and organization of installation assignments including order clarification, provision of spare parts and tools, as well as planning of travel activities
  • Execution of installation, commissioning, maintenance, repair, and modification assignments on machines, systems, and molds
  • Creation of technical documentation, operating instructions, and training materials
  • Conducting training sessions for customers as well as internal training courses
  • Telephone and written analysis and clarification of malfunctions in machines, systems, and molds
  • Recording, processing, and documentation of customer inquiries
  • Technical coordination in collaboration with internal specialist departments and external product specialists
  • Support for Global Service/Sales through technical expertise
  • Customer and internal consulting for the optimization of machine processes

The suitable prerequisites are:

  • Completed apprenticeship as a mechatronics technician, industrial mechanic, tool mechanic or a comparable technical qualification
  • Very good German and English skills, both written and spoken; knowledge of Spanish or other languages is an advantage
  • Strong customer orientation and a high level of solution focus when handling technical issues
  • Independent, structured working style and high self-motivation
  • Team spirit and strong communication skills
  • Proficient handling of MS Office
  • High national and international willingness to travel (up to 70%)
  • Valid driver's license of class B
  • Solid electrical engineering knowledge and/or the appropriate certifications
  • Confident, friendly, and professional demeanor in direct customer contact

Many good reasons for ZAHORANSKY!

Finances and Security:

  • As a company bound by collective agreement, we offer attractive compensation and special payments
  • We advise and support you financially with your retirement provision
  • Corporate Benefits enable discounts, for example, on vacation bookings, fashion, and furnishings

Career, Family & Your Own Health in Balance:

  • Flexible work models and mobile working facilitate the balance between career and private life
  • Individual work models in full- & part-time suit your current stage of life
  • We support the balance of family and career by easing the re-entry after parental leave
  • Sabbaticals enable a career break
  • We keep you active with sporting events or JobRad subsidies
  • Ergonomically designed workplaces and fruit baskets ensure the right balance at work
  • Employees have the opportunity to use company social counseling – whether for support in personal crises and stressful situations or to strengthen individual resilience
  • Company parties and events such as summer festivals and Christmas parties strengthen team spirit and provide plenty of fun
  • Holiday programs for employees' children relieve working parents during school holidays and offer exciting experiences

Personal and Professional Development:

  • We offer you the opportunity to develop your career and advance
  • We support you in improving your language skills through targeted language courses

We look forward to your application!

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